Account guides

Reset your Sporila password

Forgotten your password? Request a reset link and choose a new password for your Sporila account so you can sign in again.

Request a reset link

In short

  • On ‘Sign in’, choose ‘Forgot password?’ and request a reset link.
  • Open the newest reset e-mail within an hour and choose ‘Reset password’.
  • Choose a new password of at least 12 characters and sign in with it.

Step 1. Request a reset link

Go to ‘Sign in’ and choose ‘Forgot password?’. Enter your Sporila account’s e-mail address and choose ‘Send reset link’. You will see: ‘If an account exists for that e-mail address, a reset link has been sent.’ This message does not confirm whether an account exists for that address.

The Reset your password screen with the E-mail address field and Send reset link button.
Use the e-mail address you normally use to sign in to Sporila. Enlarge screenshot

Step 2. Open the link in your e-mail

Open your inbox and find the message ‘Reset your Sporila password’ or ‘Wachtwoord van je Sporila-account resetten’, depending on your saved language preference. Choose ‘Reset password’ or ‘Wachtwoord resetten’ in the message. The link is valid for one hour. If you received several reset messages, use the latest one.

Step 3. Choose and confirm your new password

Enter a unique password of at least 12 characters in ‘New password’. A memorable passphrase is welcome too. Enter exactly the same password in ‘Repeat new password’ and choose ‘Reset password’.

The Choose a new password screen with New password and Repeat new password fields and the Reset password button.
Enter the same password in both fields. Open this form through the link in your reset e-mail. Enlarge screenshot

Step 4. Sign in with your new password

After resetting your password, you will return to the sign-in screen. Enter your e-mail address and new password, then choose ‘Sign in’. Your old password no longer works.

The Sporila sign-in screen with E-mail address, Password and the Sign in button.
You keep the same account. Only your password has changed. Enlarge screenshot

You can continue

After signing in, you can return to your competitions. You do not need to create a new account.

Go to sign in

Having trouble?

No reset e-mail?

Check your spam folder and make sure you used your Sporila account’s e-mail address. Wait at least two minutes before requesting another reset link. The confirmation message does not necessarily mean an account exists for the address you entered.

Reset link invalid or expired?

Request a new link through ‘Forgot password?’ and open the latest reset e-mail. A link expires after one hour and cannot be reused after resetting your password.

New password not accepted?

Use at least 12 characters and avoid common or predictable passwords. Make sure both password fields match exactly. Update the fields and try again.

Lost access to your inbox?

This recovery process requires access to your account’s mailbox. Contact support@sporila.com if you can no longer access it.

Still need help? E-mail support@sporila.com.

Next guide: Sign in and solve sign-in problems